Privacy Policy

Mountain Dream Living ("we," "us," or "our") operates the website at mtndreamliving.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. We're a small, local home building company. We keep things simple, and that includes how we handle your data.

Information We Collect

Information you provide directly. When you fill out our contact form, we collect the information you enter: typically your name, email address, phone number, and message. You choose what to share, and we only ask for what we need to respond to your inquiry.

Information collected automatically. When you visit our website, we automatically collect general usage data such as pages viewed, time spent on the site, referring website, and general device information (browser type, screen size). This data is anonymous and cannot be used to identify you personally.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and follow up about our services
• Send you information you've requested about our home building process
• Understand how visitors use our website so we can improve the experience
• Comply with legal obligations

We do not use your information for automated decision-making or profiling.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

• Service providers. We work with trusted third-party companies that help us operate our website, store data securely, and deliver email notifications. These providers are contractually required to protect your information and may only use it to perform services on our behalf.
• Legal requirements. We may disclose your information if required to do so by law, court order, or governmental request.

Cookies and Analytics

Our website uses anonymous analytics to understand general visitor patterns. This analytics tool does not use cookies to track you and does not follow you across other websites. We do not run any third-party advertising or retargeting scripts on our site.

Our website may use essential cookies strictly necessary for the site to function properly (such as security features). These are not used for tracking or advertising purposes.

Data Security

We take reasonable measures to protect your personal information, including encrypted data transmission, secure storage, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your contact form submissions for as long as necessary to respond to your inquiry and maintain a record of our communications. If you would like us to delete your information, please contact us using the details below and we will do so promptly.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us at any time

To exercise any of these rights, contact us at hello@mtndreamliving.com or call us at (828) 284-0505.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our website may contain links to other websites, including social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: hello@mtndreamliving.com
• Phone: (828) 284-0505
• Mail: 203 Stone Ridge Blvd, Asheville, NC 28804

You can also reach us through our contact form.

See also our Terms of Service.